RFP QuestBeta
Awarded · ResultStage · contract

NORTHERN LINCOLNSHIRE AND GOOLE NHS FOUNDATION TRUST CHARITABLE FUNDS AND OTHER RELATED CHARITIES

Software Support of Liberty Converse Contact Portal and Contact Centres

IT ServicesCPV 72000000 72200000 72260000
Value£380,724
Awarded1 Feb 2025
Published25 Mar 2025
RegionYorkshire and the Humber

£380,724 — awarded.

Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£381ktotal contract value
median £120k
this tender£0£3.5m

This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.

The brief

Direct Award under Lot 1 of the Patient and Healthcare Communications and Related IT Services Framework Agreement (2020/S 145-358199).

SolutionCare Software Support and Speech Recognition and Tuning for the Liberty Converse Contact Portal and Contact Centres.

Contract term is 3 years with an option to extend until 01/04/2030.

Requirements

What the notice asks for

01

SolutionCare Software Support and Speech Recognition

SolutionCare Software Support and Speech Recognition and Tuning for the Liberty Converse Contact Portal and Contact Centres.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

Framework agreement (any)Frameworks & routes to market
Framework Agreement (2020/S 145-358199).

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

Buyer intelligence

Make the case to bid

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Source & provenance
OCID
7024dc48-69aa-4ea7-8783-b9f25064d9cc
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
C348237
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

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