RFP QuestBeta
Awarded · ResultStage · award

PLYMOUTH COMMUNITY HOMES LIMITED

Solution Architecture, Design & Delivery Consultancy Services

Business ServicesCPV 79415200
ValueValue not published
Awarded
Published14 May 2025
RegionNationwide
Outcome — awarded
DOUBLE DIAMOND DELIVERY LIMITED

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
procurement@pch.co.uk

The procurement contact named on the official notice.

The brief

Phase 1 - Discovery Deliverables • Service Design Blueprint for Customer Contact and Responsive Repairs - Contents to include: • To-be process maps (Level 2) plus customer journey maps • Highlight key business change and transformation decisions to enable future models • Review of project and solution delivery to date. • Recommendations for business and solution alignment. • Playback session (s) • Methodology and Framework approach showcased and modelled to internal teams Phase 2 Definition Phase • Service Design Blueprint for Customer Contact and Responsive Repairs - Contents to include: • To-be process maps (Level 3) • Highlight key business change and transformation decisions to enable future models • Replan and unblock existing project • Business requirements review, alignment to system configuration work • Playback session (s) • Methodology and Framework approach showcased and modelled to internal teams

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Source & provenance
OCID
ocds-h6vhtk-05131e
Stage
award · Awarded
Source
Find a Tender
Buyer ref
021265-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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