Transport for Wales Rail Limited (Utility Buyer)
SQR System App
This is a contract result notice, not an open opportunity. Details from the official award data.
The procurement contact named on the official notice.
The Customer Operations Team has identified the requirement for a software that accurately reflect the results of the Service Quality Regime (SQR) audits and real time notifications to the action owners to rectify defects in the Time to Fix (TTF).
The app will also flag ‘jobs’ that have passed the deadline for necessary follow up action.
The Service Quality Regime (SQR) is critical to maintaining the condition of at station and on board assets with periodic inspections carried out, which audit the customer facing touchpoints across the network and onboard all our fleet.
The Time to Fix (TTF) is then recorded and measured.
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- OCID
- ocds-h6vhtk-05ad23
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 064340-2025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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