NHS Suffolk and North East Essex Integrated Care Board
Suffolk Night Owls
A local 7 nights a week emotional support helpline for registered service users including via text and email for registered people with complex needs.
This includes those with a diagnosis of Personality Disorder or who present with behaviours typical of such conditions.
The service responds to requests to callbacks offering booked and timed appointments in-bound and outbound calls, and registered users can email and text.
A twenty minute slot is allocated and where necessary the helpline staff will make onward professional referrals/contacts including safeguarding.
What the supplier must deliver
A local 7 nights a week emotional
A local 7 nights a week emotional support helpline for registered service users including via text and email for registered people with complex needs.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-045361
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 018326-2024
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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