RFP QuestBeta
Awarded · ResultStage · award

Transport for Wales Rail Limited (Utility Buyer)

Taxi Booking Management Service (Taxi Aggregator)

Business ServicesCPV 48000000
ValueValue not published
Awarded16 Jun 2026
Published19 Jun 2026
RegionNationwide
Outcome — awarded
CMAC Group UK Ltd
Awarded value£17.4m
Award date16 Jun 2026

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
TfWRL Procurement
Procurement.Help@tfwrail.wales

The procurement contact named on the official notice.

The brief

Transport for Wales Rail Ltd (TfWRL) is seeking to appoint a Supplier to provide a comprehensive Taxi Aggregator platform to support the booking, management, and monitoring of all taxi requirements.

The platform must ensure reliable, on time services and meet TfWRL’s operational and quality standards.

The successful Supplier will be responsible for delivering: - An easy to use online booking portal/app with real time tracking and reporting capabilities. - A wide and resilient Supplier network able to service the entire TfWRL network area and cross border requirements. - A24/7/365 call centre. - Access to a range of vehicle types, including (but not limited to) WAV taxis. - A robust complaints handling process to fully investigate and resolve issues raised. - A dedicated account manager as the primary point of contact for TfWRL.

Requirements

What the notice asks for

01

The platform must ensure reliable, on time

The platform must ensure reliable, on time services and meet TfWRL’s operational and quality standards.

02

The successful Supplier will be responsible

The successful Supplier will be responsible for delivering:.

03

A wide and resilient Supplier network able

A wide and resilient Supplier network able to service the entire TfWRL network area and cross border requirements.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
ocds-h6vhtk-05efe0
Stage
award · Awarded
Source
Find a Tender
Buyer ref
058244-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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