Technology solution to support the management of Land and Property and Public Protection Services
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.
The London Borough of Merton has awarded a contract for a'technology platform to manage Land and Property services including Building Control, Development Control (Planning) and Local Land Charges.
A new solution will replace the current legacy system to enhance service delivery.
A cloud hosted, modern and configurable single web-based solution that will support the management of the Council's Land and Property services including Building Control, Development Control (Planning) and Local Land Charges as well as Public Protection Services which include Regulatory Services (serving Merton, Richmond and Wandsworth Councils), Environmental Health Housing (Housing Enforcement) and Safer Merton.
This system will enable the business to continue to meet its statutory duties and support day to day activities.
A modernised system will improve business processes, provide mobile working, and therefore lead to efficiencies.
It is the Council's preference that the Contractor provides a fully integrated Solution that supports channel shift, self-service and improved customer journeys.
Thereby; removing the necessity for back-office staff to manually enter data, reduce failure and enquiry demand.
What the notice asks for
This system will enable the business
This system will enable the business to continue to meet its statutory duties and support day to day activities.
A modernised system will improve business processes
A modernised system will improve business processes, provide mobile working, and therefore lead to efficiencies.
It is the Council's preference that
It is the Council's preference that the Contractor provides a fully integrated Solution that supports channel shift, self-service and improved customer journeys.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
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- OCID
- 3e4e1015-040d-4d54-889e-368cf395979e
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- MRTN001-DN680750-71053519
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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