RFP QuestBeta
Awarded · ResultStage · award

Wythenshawe Community Housing Group Limited

Tenant Satisfaction Survey

Business ServicesCPV 79311200
ValueValue not published
Awarded
Published21 Jul 2025
RegionNationwide
Outcome — awarded
KWEST RESEARCH LIMITED

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
procurement@wchg.org.uk

The procurement contact named on the official notice.

The brief

The Tenant Satisfaction Measures introduced on 1st April 2023 consist of a set of perception measures and a set of management measures that all housing associations now need to report on.

We are looking to appoint a research company to conduct a survey with our tenants and customers in line with the TSM perception survey guidelines.

We have an internal data and insight team and will require access the raw data, as well as the analysis provided by the successful partner.

We now have data available from; a trial TSM in October 2022, TSM 2023/24, TSM 2024/25 to measure against any changes.

This contract is for the delivery of the first survey in June/July 2025.

Requirements

What the notice asks for

01

The Tenant Satisfaction Measures introduced on 1st

The Tenant Satisfaction Measures introduced on 1st April 2023 consist of a set of perception measures and a set of management measures that all housing associations now need to report on.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
ocds-h6vhtk-04eb97
Stage
award · Awarded
Source
Find a Tender
Buyer ref
041526-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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