RFP QuestBeta
Awarded · ResultStage · award

Surrey County Council

The Provision of Income Maximisation Service for unpaid Carers

ValueValue not published
Awarded8 Jan 2026
Published4 Mar 2026
RegionNationwide
Outcome — awarded
SURREY WELFARE RIGHTS UNIT
Award date8 Jan 2026

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
ProcurementPMO@eastsussex.gov.uk

The procurement contact named on the official notice.

The brief

The financial burden of caring is recognised as a priority for unpaid carers and has been widely reported nationally.

This service aims to: • Ensure unpaid carers receive the financial support they need to continue their vital role without facing undue financial hardship. • To improve the customer journey and satisfaction with social care interventions and support.

The Income Maximisation service will support Carers to identify and access the financial support they are entitled to.

By guiding Carers to the financial resources and entitlements available to them, the service will play a crucial role in reducing financial stress for the whole family and enhancing carer economic well-being.

The service will provide a well-defined support 'offer', tailored to accommodate the diverse needs of Carers by adapting how advice is delivered.

We expect that various methods will be available for Carers to access support, including online solutions to reach more Carers where applicable.

Key requirements

What the supplier must deliver

01

Ensure unpaid carers receive the financial support

Ensure unpaid carers receive the financial support they need to continue their vital role without facing undue financial hardship.

02

To improve the customer journey and satisfaction

To improve the customer journey and satisfaction with social care interventions and support.

03

The Income Maximisation service will support Carers

The Income Maximisation service will support Carers to identify and access the financial support they are entitled to.

04

The service will provide a well-defined support

The service will provide a well-defined support 'offer', tailored to accommodate the diverse needs of Carers by adapting how advice is delivered.

05

We expect that various methods will

We expect that various methods will be available for Carers to access support, including online solutions to reach more Carers where applicable.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-05d7c6
Stage
award · Awarded
Source
Find a Tender
Buyer ref
019692-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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