RFP QuestBeta
Awarded · ResultStage · award

NORTHERN GAS NETWORKS LIMITED

VCMA - Scope Disability Energy Support with water advice service

R&DCPV 73000000
ValueValue not published
Awarded
Published15 May 2024
RegionNationwide
Outcome — awarded
Scope

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Kitty Blyth
kblyth@northerngas.co.uk
+44 7561872579

The procurement contact named on the official notice.

The brief

Building on the learnings of the partnership with Scope and the insights gathered from DES, the cost-of-living research and the SGN winter pilot scheme, NGN have reviewed and adapted the programme to increase the support provision for disabled people.

The partnership aims to; Extend the DES partnership from May 2024 to March 2026 Increase the size of the DES team to enable more disabled people to access dedicated, skilled energy and benefits advisers Provide crisis support including energy credit for those on credit meters and heated blankets for those who would benefit from targeted warmth Provide carbon monoxide alarms and information packs in inclusive formats Provide a targeted marketing campaigns that promotes the Priority Services Register and the DES service twice a year with a focus on winter resilience support and planning for disabled people Provide training to the Scope general advice team so that they can support more disabled people with energy safeguarding support and triage to either self-service or into DES should the customer lack the skills or confidence to self-serve.

Requirements

What the notice asks for

01

Building on the learnings of the partnership

Building on the learnings of the partnership with Scope and the insights gathered from DES, the cost-of-living research and the SGN winter pilot scheme, NGN have reviewed and adapted the programme to increase the support provision for disabled people.

02

Provide crisis support including energy credit

Provide crisis support including energy credit for those on credit meters and heated blankets for those who would benefit from targeted warmth.

03

Provide carbon monoxide alarms and information packs

Provide carbon monoxide alarms and information packs in inclusive formats.

04

Provide a targeted marketing campaigns that promotes

Provide a targeted marketing campaigns that promotes the Priority Services Register and the DES service twice a year with a focus on winter resilience support and planning for disabled people.

05

Provide training to the Scope general advice

Provide training to the Scope general advice team so that they can support more disabled people with energy safeguarding support and triage to either self-service or into DES should the customer lack the skills or confidence to self-serve.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

Safeguarding policyPolicies & commitments
Provide training to the Scope general advice team so that they can support more disabled people with energy safeguarding support and triage to either self-service or into DES should the customer lack the skills or confidence to self-serve.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

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Source & provenance
OCID
ocds-h6vhtk-045512
Stage
award · Awarded
Source
Find a Tender
Buyer ref
015476-2024
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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