RFP QuestBeta
Awarded · ResultStage · contract

Police and Crime Commissioner for North Wales Police & North Wales Police

Victim Satisfaction & Public User Surveys

Business ServicesCPV 79311000 79311210 79342311
Value£128k
Awarded16 Jun 2023
Published7 Aug 2023
RegionWales
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£128ktotal contract value
median £66k
this tender£0£1.6m

This sits in the upper-middle of the Business Services band — a substantial contract for the sector. Based on 57,319 valued Business Services tenders in our corpus.

The brief

All Surveys must be undertaken by bilingual interviewers, who are able to undertake surveys in Welsh and English equally.

All surveys will be initiated in the language of preference if previously held by North Wales Police.

The person being interviewed should be able to switch between Welsh and English as they require within the same call without the need to be called back or switch to a different interviewer.

The requirements are laid out in the legislation as below.

Cytundeb ar gyfer darparu Holiaduron Bodlondeb Dioddefwr a Defnyddiwr Cyhoeddus Mae Heddlu Gogledd Cymru ynghyd â'r Comisiynydd yr Heddlu a Throsedd (CHTh) yn chwilio am gyflenwr addas i ddarparu Gwasanaeth Dwyieithog Lawn i ymgymryd â holiaduron dioddefwyr.

Bydd yr Heddlu'n gofyn i'r contractwr llwyddiannus allu cynnig tystiolaeth o'u profiad ac arfer gorau yn y maes hwn a'r gallu i wneud arolwg i ateb terfynau amser yr heddlu.

Mae'r cytundeb yn debygol o ddechrau oddeutu Mehefin 2023 a fydd yn rhedeg am gyfnod o 2 flynedd gyda'r dewis o fewn y cytundeb i ymestyn +1+1+1 os yw'r ddau barti yn hapus gyda'r perfformiad a ddarparwyd.

Mae gwybodaeth a dogfennau pellach ar gael ar y System E-dendro Cyflenwad yr UE / Golau Glas ar https://uk.eu-supply.com/login.asp?B=BLUELIGHT Dylai unrhyw gwestiynau gael eu codi drwy adran Negeseuon y Tendr.

Noder na fydd unrhyw ohebiaeth yn cael ei roi tu allan i'r system.

Y dyddiad cau ar gyfer ymatebion yw 16 Mehefin 2023.

Requirements

What the notice asks for

01

All Surveys must be undertaken by bilingual

All Surveys must be undertaken by bilingual interviewers, who are able to undertake surveys in Welsh and English equally.

02

The person being interviewed should be able

The person being interviewed should be able to switch between Welsh and English as they require within the same call without the need to be called back or switch to a different interviewer.

03

Mae gwybodaeth a dogfennau pellach ar gael

Mae gwybodaeth a dogfennau pellach ar gael ar y System E-dendro Cyflenwad yr UE / Golau Glas ar https://uk.eu-supply.com/login.asp?B=BLUELIGHT.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
b5a96e24-710b-421f-9156-f619ac3290cc
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
20230807145528-33183
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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