RFP QuestBeta
Awarded · ResultStage · award

Glasgow City Council

WAYfinder - Outreach services for people at risk of, experiencing or have experienced homelessness

HealthcareCPV 85300000
ValueValue not published
Awarded
Published30 May 2025
RegionNationwide
Outcome — awarded
Simon Community Scotland

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Jennie McCormack
gchscp_procurement@glasgow.gov.uk
+44 1412872000

The procurement contact named on the official notice.

The brief

WAYfinder’s fundamental aim is to support people who are at risk of homelessness, or who are homeless, or who have experienced homelessness - to achieve settled, sustainable and secure housing.

WAYfinder will support people face to face, on the street, in their accommodation or their community This Service has been designed as part of 'All in For Glasgow'.

The 'All in For Glasgow' design team is made up of people with experience of homelessness, third and independent sector service providers, and Glasgow City Health and Social Care Partnership.

The WAYfinder name was suggested following an 'All in for Glasgow' event.

A participant with lived experience observed that a support service’s main aim should be understanding the person they are supporting, and to do so should simply ask ‘Who Are You (WAY)?’ The General WAYfinder Provision will: - Employ the principal of the ‘sticky’ support team.

This team of named workers will support people through their entire homeless journey - Help to join up the commissioned, community and statutory service interactions, to deliver a whole-system response - Adopt a Trauma & Psychologically Informed Environment (PIE) approach to support - Embody the no wrong door approach and people will be able to access the service at any stage of their homeless journey - Support people face to face, on the street, in their accommodation or their community This contract is being tendered under the Light Touch Regime Schedule 3 to the Public (Contract) Scotland Regulations 2015.

The contract length will be 4 years with an option to extend for a further 2 years.

The service will have 6 lots, lots 1-4 will be single supplier awarded block contracts.

Lot 5 will be cost and volume.

In Lot 6 bidders were invited to join a Lot of approved WAYfinder suppliers.

This lot will be used for any additional funding or new requirements that cannot be met through a modification of Lots 1-5.

Requirements

What the notice asks for

01

WAYfinder’s fundamental aim is to support people

WAYfinder’s fundamental aim is to support people who are at risk of homelessness, or who are homeless, or who have experienced homelessness.

02

WAYfinder will support people face to face

WAYfinder will support people face to face, on the street, in their accommodation or their community.

03

The 'All in For Glasgow' design team

The 'All in For Glasgow' design team is made up of people with experience of homelessness, third and independent sector service providers, and Glasgow City Health and Social Care Partnership.

04

A participant with lived experience observed

A participant with lived experience observed that a support service’s main aim should be understanding the person they are supporting, and to do so should simply ask ‘Who Are You (WAY)?’.

05

Employ the principal of the ‘sticky’ support

Employ the principal of the ‘sticky’ support team.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
ocds-h6vhtk-0496c3
Stage
award · Awarded
Source
Find a Tender
Buyer ref
028934-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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