RFP QuestBeta

What is bought · all categories

Digital Services & Web

Websites, portals, intranets, service design and user research.

How often does the buyer go back?

11.9%
anyone already on the roster
6.2%
the previous winner specifically

Measured across 244 repeat award events at 103 buyers. The incumbent isn’t the previous supplier — it’s the roster.

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Who already holds it

  • Zengenti Ltd9 awards · 8 buyers · last 2026-03-11
  • SOFTCAT PLC8 awards · 8 buyers · last 2025-11-26
  • CIVICA UK LTD7 awards · 7 buyers · last 2026-02-10
  • Capgemini PLC7 awards · 5 buyers · last 2026-05-29
  • TALENT INTERNATIONAL (UK) LIMITED6 awards · 1 buyers · last 2026-01-06
  • HIPPO DIGITAL LIMITED6 awards · 5 buyers · last 2026-06-12
  • Numiko Ltd6 awards · 3 buyers · last 2026-05-26
  • Big Blue Door LTD6 awards · 4 buyers · last 2026-02-19

Who broke in recently

  • ZOOCHA LTD - FCAfirst seen 2026-07-23 · 1 award
  • Hive ITfirst seen 2026-07-20 · 1 award
  • HEX PRODUCTIONS LIMITEDfirst seen 2026-07-15 · 1 award
  • WIFISPARK LIMITEDfirst seen 2026-07-13 · 1 award
  • ACADEMIA LIMITEDfirst seen 2026-07-09 · 1 award
  • Chicken Digitalfirst seen 2026-07-02 · 1 award
  • Max20 Project Solutions Limitedfirst seen 2026-06-26 · 1 award
  • CIO-OFFICE LLPfirst seen 2026-06-24 · 1 award

“First seen” means the first appearance under this name in published awards — not necessarily a new company. Holcim is Aggregate Industries; AtkinsRéalis is Atkins. We show this as a list and never as a trend: debut counts fall every year by construction, because the pool of never-before-seen suppliers depletes as the corpus grows. A supplier who entered last month also cannot yet show three buyers.

Why a tender lands in this category

  • Tier 2 · matches \y(website|web site|intranet|portal|service design|user research|\yux\y|user experience|content management|\ycms\y|digital service|accessibility audit)

Every label traces to one of these rows. Challenge any of it — the awards behind every figure are one click away.

How these numbers are made — and where they are weak

We resolve supplier identity from published award data using legal-suffix rules and a seeded alias list. We have not verified group structure, joint ventures or delivery partners against Companies House, so a group's true share may be understated. Buyer names are merged where the slug agrees — we cannot tell whether “Hackney Limited” is a council trading arm or an unrelated company, and we do not guess. Our award history begins in June 2015; 0.9% of dated awards predate it, so a “first win” is the first we can observe. Figures are shown with their method and the underlying awards are always one click away.

This is one category. Your market is a shape.

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Contains public sector information licensed under the Open Government Licence v3.0.