RFP QuestBeta

ISO 20000 (IT service management)

Standards you certify to · awarded by Certification body accredited by UKAS · serves: ITSM consultants

Notices demanding it
12
a floor
Said “must”
0
explicit obligation
Open right now
0
Value gated
£894k
a floor

Published values on the notices that demand it — a floor, not a total.

The demand curve

Notices demanding it per 10,000 published, by year — rate-normalised so corpus growth never masquerades as demand. Complete years only.

0.4
0.2
0.3
0.3
0.1
20192021202220242025

The pale bars are 2025 onward. The Procurement Act went live on 24 February 2025 and changed how notices are written, so the step across that date is partly a change in convention and not only a change in demand. We have not measured how much of it is which, so please do not read this as a trend.

The receipts

Notices that demand it, and the sentence each demand was found in. Nothing is counted here without one.

  • Digital Health & Care Wales

    ISO 20000-1:2018
  • HM Land Registry

    Safety Management System (ISO45001), Environmental Management System (ISO14001) and Service Management System (ISO20000) and Information Security Management System (ISO27001).
  • City of Bradford Metropolitan District Council

    Continuation of previous work undertaken for IT Services to attain ISO 20000-1 certification by reviewing current policies, processes, working practices, tools, governance models, organisation structure, supplier contracts etc in accordance with the clauses outlined in ISO/IEC 20000-1:2018, but this time with a focus o…
  • Business Services Organisation I T S

    Alemba have worked with HSC since 2007 and have an in-depth knowledge of HSC requirements and where necessary have adapted the product to meet service needs in order to ensure ISO20000 audit compliance and guarantee that the product is aligned to ITIL IT Service Management (ITSM) industry best practice.
  • Ministry of Defence

    ISO 20000 - ITIL / Service Management (Information Technology Infrastructure Library)
  • North Yorkshire County Council

    T&C have formally adopted ITIL as its Service Management framework along with accreditation to the ISO/IEC 20000 standard for the corporate service.
  • NHS Digital

    Certify new services to ISO 27001:2013 and ISO 20000:2018.
  • HEALTH AND SOCIAL CARE INFORMATION CENTRE

    The provision of certification services for ISO9001, ISO20000 and ISO 27001
  • SE Shared Services

    ISO/IEC 20000 Foundation

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Method: Every count here is a floor. We match the text of the notice, and a notice description is a summary — most tender packs demand things it never mentions.“Said must” counts only explicit obligation language in the matched sentence itself; anything ambiguous is counted as a mention, never as mandatory. Trend compares rates per 10,000 notices per complete calendar year.