RFP QuestBeta
ClosedStage · contract

SUFFOLK COUNTY COUNCIL

Microsoft Dynamics 365 Contact Centre Telephony Programme Implementation

IT ServicesCPV 72000000
Value£230k
Deadline29 Jun 2026
Published2 Jul 2026
RegionEast of England
Timeline
Published 2 Jul 2026ClosedCloses 29 Jun 2026
Contract value in context
£230ktotal contract value
median £120k
this tender£0£3.5m

This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

Previously awarded.

Published here for transparency purposes.

Awarded Call-Off Contract for the G-Cloud 14 Framework Agreement (RM1557.14), for the implementation of Microsoft telephony software; Copilot Studio, Teams, Dynamics 365 Contact Centre and Customer Service.

What this bid requires

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Source & provenance
OCID
0167322c-1992-4e66-ba09-39ba92571860
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CNTR-560
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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