RES/IT: The supply of a Cisco Webex Contact Centre and Microsoft Teams Phone Direct Routing and supporting SIP Trunking
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.
Bristol City Council needs to replace its current end of contract contact centre solution with a solution that enables BCC to expand and modernise its contact channels for citizens.
The council also need to transition its traditional telephony set-up to internet based calling by expanding its use of Microsoft Teams.
What the notice asks for
Bristol City Council needs to replace its
Bristol City Council needs to replace its current end of contract contact centre solution with a solution that enables BCC to expand and modernise its contact channels for citizens.
The council also need to transition its
The council also need to transition its traditional telephony set-up to internet based calling by expanding its use of Microsoft Teams.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
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- OCID
- 034ff3f8-f80a-45d9-b0e6-6308e7b24fe3
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- BRISTOLCC001-DN602795-73291781
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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