RFP QuestBeta
ClosedStage · contract

Dorset Council

LiveWell Dorset Digital Platform & Customer Relationship Management (CRM)

IT ServicesCPV 72000000
Value£232k
Deadline30 Nov 2020
Published31 Dec 2020
RegionSouth West
Timeline
Published 31 Dec 2020ClosedCloses 30 Nov 2020
Contract value in context
£232ktotal contract value
median £120k
this tender£0£3.5m

This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

Public Health Dorset (PHD) is the public health service supporting Bournemouth, Christchurch & Poole Council and Dorset Council to deliver public health functions and services across the County.

Part of Dorset's Prevention at Scale agenda, LiveWell Dorset is an integrated lifestyle service delivered by PHD.

It supports people to make lifestyle changes that will help improve their health.

This support is offered via a range of means including online self-serve tools, initial assessment and advice, referral to other public health services, signposting to local support and 1:1 LiveWell Coaching.

We also support organisations to embed prevention and behaviour change into their practice by delivering training and resources.

Our support offers are underpinned by a telephone contact centre and a digital platform.

We are seeking a Provider to help us continue to manage and develop our existing digital platform (including the CRM).

The key aspects of the services sought are: • A comprehensive hosting, maintenance and support service. • A partner who will lead the way with web development and CRM technology expertise to help achieve our digital platform development objectives.

Tenderers are requested to read the PROCUREMENT DOCUMENT first as it contains important information.

Key requirements

What the supplier must deliver

01

Public Health Dorset (PHD) is the public

Public Health Dorset (PHD) is the public health service supporting Bournemouth, Christchurch & Poole Council and Dorset Council to deliver public health functions and services across the County.

02

Part of Dorset's Prevention at Scale agenda

Part of Dorset's Prevention at Scale agenda, LiveWell Dorset is an integrated lifestyle service delivered by PHD.

03

This support is offered via a range

This support is offered via a range of means including online self-serve tools, initial assessment and advice, referral to other public health services, signposting to local support and 1:1 LiveWell Coaching.

04

We also support organisations to embed prevention

We also support organisations to embed prevention and behaviour change into their practice by delivering training and resources.

05

Our support offers are underpinned by

Our support offers are underpinned by a telephone contact centre and a digital platform.

Derived from the notice text — always confirm against the original documents.

What this bid requires

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Source & provenance
OCID
0c20d4b2-23c1-4ae4-914f-e85f884cb2d1
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
DORST001-DN504829-50370577
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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