RFP QuestBeta
ClosedStage · contract

STAR PROCUREMENT LIMITED

Microsoft Dynamics Implementation Partner

IT ServicesCPV 72224100 72263000
Value£873k
Deadline30 Aug 2022
Published12 Oct 2022
RegionNorth West
Timeline
Published 12 Oct 2022ClosedCloses 30 Aug 2022
Contract value in context
£873ktotal contract value
median £120k
this tender£0£3.5m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

The current CRM (Civica C360) is end of life and a decision has been made by the Council replace the current CRM with Microsoft Dynamics 365.

The software licences for Microsoft Dynamics 365 have been procured via the recent Microsoft Licensing Partner procurement exercise which was concluded last month.

There is a requirement to procure a technical implementation partner to provide support with the following: • Provide technical expertise with the migration of the current CRM services to the Dynamics 365 platform • To develop the skills of IT & Digtial resources in Trafford so we can become self-sufficient as a Council • To provide advice and guidance on future support models • To set up the Dynamics 365 environment • To advise on how to make use of the out of the box functionality to improve the processes in scope for migartion • To provide expertise in the implementation approach and phasing of the project

Key requirements

What the supplier must deliver

01

There is a requirement to procure

There is a requirement to procure a technical implementation partner to provide support with the following:.

02

Provide technical expertise with the migration

Provide technical expertise with the migration of the current CRM services to the Dynamics 365 platform.

03

To provide advice and guidance on future

To provide advice and guidance on future support models.

04

To provide expertise in the implementation approach

To provide expertise in the implementation approach and phasing of the project.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

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Source & provenance
OCID
1fa533c5-9978-44b3-bb1b-2dcf980780b6
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
UID: 11890
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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