2025-049 Case Management System
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the lower-middle of the Office & Computing Equipment band — a mid-scale opportunity. Based on 8,857 valued Office & Computing Equipment tenders in our corpus.
Ofgem requires a robust case management system to support its statutory obligations for handling information rights requests such as Freedom of Information (FOI), Environmental Information Regulations (EIR), Subject Access Request (SAR)), parliamentary correspondence, complaints, and statutory reviews.
The system will be used by Ofgem to manage freedom of information, environmental information requests, subject access requests, internal reviews, parliamentary correspondence, complaints and statutory reviews, supporting up to 3,500 cases annually with scalability options.
What the supplier must deliver
Ofgem requires a robust case management system
Ofgem requires a robust case management system to support its statutory obligations for handling information rights requests such as Freedom of Information (FOI), Environmental Information Regulations (EIR), Subject Access Request (SAR)), parliamentary correspondence, complaints, and statutory reviews.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 032a086b-326b-49cf-9c01-0a66df7bf724
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- MT236664
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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