RFP QuestBeta
ClosedStage · contract

Walsall Metropolitan Borough Council

CAM Proud Programme Business Process Lead

IT ServicesCPV 72000000 72200000 72250000 72253000
Value£165k
Deadline7 May 2022
Published19 May 2022
RegionNationwide
Timeline
Published 19 May 2022ClosedCloses 7 May 2022
Contract value in context
£165ktotal contract value
median £120k
this tender£0£3.5m

This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

To support Walsall Metropolitan Borough Council to design, build and deploy an appropriate transformational or turnaround strategy including the design, build, and transition of digital process change utilising cloud based Microsoft solutions such as MS Dynamics and Powerapps.

Specifically to provide an experienced Customer and Access Management Business Pro-cess Delivery Lead to support the customer access management programme and deliver digital self-service opportunities for customers and residents.

Key requirements

What the supplier must deliver

01

To support Walsall Metropolitan Borough Council

To support Walsall Metropolitan Borough Council to design, build and deploy an appropriate transformational or turnaround strategy including the design, build, and transition of digital process change utilising cloud based Microsoft solutions such as MS Dynamics and Powerapps.

02

Specifically to provide an experienced Customer

Specifically to provide an experienced Customer and Access Management Business Pro-cess Delivery Lead to support the customer access management programme and deliver digital self-service opportunities for customers and residents.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

Make the case to bid

Reveal who to approach at Walsall Metropolitan Borough Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
22d93951-bacd-4443-8cb7-0ea50f2a9a10
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
WP3819
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Top suppliers & buyers in IT Services

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Walsall Metropolitan Borough Council’s tender network

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