Customer Insight Platform - Hertfordshire
This sits in the lower-middle of the Software & IT Systems band — a mid-scale opportunity. Based on 30,286 valued Software & IT Systems tenders in our corpus.
The Seven Force Commercial Team are supporting Hertfordshire Constabulary in identifying interested organisations in delivering an Insight platform that will enable Hertfordshire Constabulary to gain insights from residents, victims, service users and providers.
The document has been prepared to provide suppliers with initial material to aid them in understanding the requirement for Hertfordshire Constabulary regarding a Customer Insight Platform that captures the Voice of the Customer (VoC) and Voice of the Employee (VoE).
The platform will enable Hertfordshire Constabulary to gain insights from anybody who lives, works, studies or travels through Hertfordshire.
The platform is also required to obtain the Voice of the Employee and insights from partner agencies.
The platform will support and inform local and national statutory requirements and, organisational strategic drivers such as Local Policing Priority Setting, Safeguarding and Public Contact This opportunity is available via the 7 Force Commercial Tendering Portal.
To register, visit https://7force.force.com/ProSpend__eSourcing_Community_Registration?locale=uk If you are already registered on the Portal, you can login here: https://7force.force.com/login If there are any issues registering please contact ope.ore@essex.police.uk in the first instance.
What the supplier must deliver
The document has been prepared to provide
The document has been prepared to provide suppliers with initial material to aid them in understanding the requirement for Hertfordshire Constabulary regarding a Customer Insight Platform that captures the Voice of the Customer (VoC) and Voice of the Employee (VoE).
The platform is also required to obtain
The platform is also required to obtain the Voice of the Employee and insights from partner agencies.
The platform will support and inform local
The platform will support and inform local and national statutory requirements and, organisational strategic drivers such as Local Policing Priority Setting, Safeguarding and Public Contact.
Derived from the notice text — always confirm against the original documents.
Make the case to bid
Reveal who to approach at Hertfordshire Constabulary, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- 2b1be3ff-0ec7-44ab-9212-334b08fd3c91
- Stage
- preprocurement · Closed
- Source
- Contracts Finder
- Buyer ref
- CF-0023900D4K000001WteKUAS
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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