RFP QuestBeta
Awarded · ResultStage · contract

Plymouth City Council

Integrated IT Parking Solutions and Services Associated with the Processing of Penalty Charge Notices.

TransportCPV 63000000 63700000 63710000 63712000
Value£500k
Awarded30 Mar 2022
Published12 Jul 2022
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£500ktotal contract value
median £246k
this tender£0£11.8m

This sits in the upper-middle of the Supporting Transport & Travel Services band — a substantial contract for the sector. Based on 2,020 valued Supporting Transport & Travel Services tenders in our corpus.

The brief

This encompasses: \r - Penalty Charge Notice issue and end-to-end PCN processing in accordance with legislation and regulations including:\r o incident review and PCN issue\r o automated and manual telephone call-handling services, \r o incoming and outgoing mail handling, \r o web hosting, \r o correspondence answering, \r - Notice Processing Software \r o Automated enforcement process\r o Real-time\r o Appeal management including letter writing module.\r o Interfaces with cashless parking, parking machines, Automated Telephone Payment systems, enforcement agencies, government organisations etc.\r o A web portal for the public to pay, review evidence or appeal.\r - Permit management software\r o Self-serve system\r o Virtual permits\r o CO2 Emissions based permits\r o Tiered Pricing\r o Real-time processing \r o Must interface with enforcement and notice processing management system. \r - Dispensation and suspension management software\r - Clamping and removal management software\r - Handheld mobile devices (hardware) and notice issuing software\r o Real-time processing \r o ANPR\r o Integrates with our cashless parking provider and parking machines.\r o Special messaging and persistent evader alerts\r o Electronic pocketbook\r - Approved CCTV enforcement devices (hardware)\r o Parking, bus lane and moving traffic enforcement\r o Cable of Clean Air and Low Emission Zones\r o Integrates with our notice processing software\r o Traffic monitoring and data gathering\r o White list\r - Civil enforcement officer mapping (software)\r o Real-time data\r o Management reporting\r o PCN hotspots\r o Redeploys patrolling officers\r - Annual Maintenance and support

Key requirements

What the supplier must deliver

01

O Must interface with enforcement and notice

o Must interface with enforcement and notice processing management system. \r.

02

O Integrates with our cashless parking provider

o Integrates with our cashless parking provider and parking machines.\r.

03

O Integrates with our notice processing software\r

o Integrates with our notice processing software\r.

04

Annual Maintenance and support

Annual Maintenance and support.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Source & provenance
OCID
2b8d097e-8748-4d01-b162-82754b83b7c7
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
PLYM001-DN621870-52720119
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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