RFP QuestBeta
Awarded · ResultStage · contract

SANDWELL METROPOLITAN BOROUGH COUNCIL

Technology Enable Care Services

Repair & MaintenanceCPV 50421000
Value£35k
Awarded30 Apr 2025
Published13 Nov 2025
RegionWest Midlands
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£35ktotal contract value
median £130k
this tender£0£4.8m

This sits below the typical range for Repair & Maintenance contracts — a smaller, more accessible award. Based on 15,278 valued Repair & Maintenance tenders in our corpus.

The brief

Call-off from the Technology Enabled Lives (TEL) Framework under Lot 3.2 Analogue - maintenance of legacy analogue telecare products.

To enable the ongoing maintenance of all hardwired community alarms at 3 different locations within Sandwell.

The maintenance plan will include: - • Remedial maintenance service to maintain the Equipment in a satisfactory operating condition including the replacement of unserviceable parts or components • Quarterly maintenance visits to test the correct operation of the Equipment in accordance with BS5839 Part 1 Standard. • Service response will be within four hours of receipt of a service call during Normal Working Hours and for critical system failures outside of those hours.

Normal Working Hours are considered 9am to 5:30pm, Monday to Friday.

Requirements

What the notice asks for

01

Remedial maintenance service to maintain the Equipment

Remedial maintenance service to maintain the Equipment in a satisfactory operating condition including the replacement of unserviceable parts or components.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

BS 5839 (fire detection & alarm systems)Standards the work must meet
Quarterly maintenance visits to test the correct operation of the Equipment in accordance with BS5839 Part 1 Standard.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

Buyer intelligence

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Source & provenance
OCID
2e701e00-80e5-4309-b9b5-2262b4e267b6
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
ASC152
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Top suppliers & buyers in Repair & Maintenance

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