RFP QuestBeta
Awarded · ResultStage · contract

Wolverhampton City Council

PP15020 - Independent Health Complaints Advocacy Service (IHCAS), Locally Branded As Wolverhampton Health Advocacy Complaints Service (WHACS) & Healthwatch Wolverhampton (HWW)

HealthcareCPV 85000000 85100000
Value£1.2m
Awarded7 Dec 2015
Published9 Mar 2016
RegionWest Midlands
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£1.2mtotal contract value
median £380k
this tender£0£16.5m

This sits in the upper-middle of the Health & Social Care band — a substantial contract for the sector. Based on 32,734 valued Health & Social Care tenders in our corpus.

The brief

The Council has awarded the contract for the provision of an Independent Health Complaints Advocacy Service (IHCAS), Locally branded as Wolverhampton Health Advocacy Services (WHACS) to support people from all client groups who wish to make a complaint about health service(s) and also Healthwatch Wolverhampton (HWW) to operate as an independent consumer champion, to gather and represent the views of the public in the commissioning, provision and scrutiny of local care service.

These two service elements were advertised as seperate lots - Lot 1 - Independent Health Complaints Advocacy Service (IHCAS), Locally Branded as Wolverhampton Health Advocacy Services (WHACS) Lot 2 - HealthWatch Wolverhampton (HWW) The service shall commence for a period of 3 years from 1st April 2016 with an option to extend by up to a further 24 months thereafter.

Key requirements

What the supplier must deliver

01

HealthWatch Wolverhampton (HWW) The service shall commence

HealthWatch Wolverhampton (HWW) The service shall commence for a period of 3 years from 1st April 2016 with an option to extend by up to a further 24 months thereafter.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
30114cb8-6b3f-4380-a698-f990f1a6b8ee
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
A2EE-TUXDIR-A7UH-J9ULP8
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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