RFP QuestBeta
Awarded · ResultStage · contract

CROWN COMMERCIAL SERVICE

HM Revenue and Customs Customer Service

IT ServicesCPV 72000000
ValueValue not published
Awarded27 Aug 2014
Published19 Jun 2015
RegionNorth East
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

The brief

PLEASE NOTE - THIS IS FOR TRANSPARENCY PURPOSES ONLY, ONLY CAPABLE SUPPLIERS UNDER THE DIGITAL SERVICES FRAMEWORK WILL BE INVITED TO BID.

HMRC supports the Digital by Default Service Standard position with their Digital Strategy and has started to develop and deliver a range of flexible and secure digital services for its customers.

The collective aim for the development of these digital services is to create an online opportunity for our customers that will allow them to interact with HMRC more efficiently and at a lower cost, and equally to allow our customers to take more control of their tax affairs and be able to address any issues efficiently, without a need to call or write to HMRC.

Requirements

What the notice asks for

01

HMRC supports the Digital by Default Service

HMRC supports the Digital by Default Service Standard position with their Digital Strategy and has started to develop and deliver a range of flexible and secure digital services for its customers.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at CROWN COMMERCIAL SERVICE, and generate a go-to-market strategy from their news, accounts and people.

Sign up free to unlock buyer intelligence

Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
3a606a98-dd00-40f1-9d4c-829e40b99540
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
DS01-069
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in IT Services

This view needs WebGL, which this browser has turned off.

CROWN COMMERCIAL SERVICE’s tender network

This view needs WebGL, which this browser has turned off.
Also open now

Similar open tenders

Future Procurement of Customer Contact Platform and Associated Services

Transport for Greater Manchester

Closes 30 Sept 2026IT Services
Value not publishedValue

CivTech 12 - Challenge 12.4 - How can technology improve both the efficiency and the patient experience in NHS transport, starting with renal services?​

NHS Greater Glasgow and Clyde

Closes 20 Oct 2026IT Services
£650kValue