Hindhead Tunnel Switches Maintenance
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the lower-middle of the Repair & Maintenance band — a mid-scale opportunity. Based on 15,278 valued Repair & Maintenance tenders in our corpus.
The Provider will: - Provide 24/7 monitoring and alarm response - Provide 24/7 maintenance with an SC-cleared onsite engineer within the agreed 4 hour SLA - Carry out back office activity, including call handling, ensuring asset register is updated, and access to Manage Centre Portal - Provide quarterly service reports, focusing on software version upgrades, MACDs, Patches, and SLA achievement - Carry out repairs if instructed by The Contracting Authority within the agreed 4 hour SLA - Carry out emergency repairs within the agreed 4 hour SLA
What the supplier must deliver
Provide 24/7 monitoring and alarm response
Provide 24/7 monitoring and alarm response.
Provide 24/7 maintenance with an SC-cleared onsite
Provide 24/7 maintenance with an SC-cleared onsite engineer within the agreed 4 hour SLA.
Provide quarterly service reports, focusing on software
Provide quarterly service reports, focusing on software version upgrades, MACDs, Patches, and SLA achievement.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 43539b0e-20ae-45b1-8d36-a1c7b670b30e
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- tender_247461/950973
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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