GB-Southampton: Contact Centre Transformation Partner
This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.
OS have an ambitious growth strategy, targeting new audiences and products supported by a customer transformation strategy designed to meet the needs of our diverse audience groups - consumer, leisure, business, government, international, developers & partners - each with tailored customer journeys and on-brand experiences across multiple touchpoints.
We are looking for a supplier to work with us on a consultancy basis to develop and implement our customer transformation strategy, with a particular focus on our Contact Centre.
What the supplier must deliver
We are looking for a supplier
We are looking for a supplier to work with us on a consultancy basis to develop and implement our customer transformation strategy, with a particular focus on our Contact Centre.
Derived from the notice text — always confirm against the original documents.
Make the case to bid
Reveal who to approach at Ordnance Survey Ltd, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- 43d419d0-984f-4505-8351-06c4fce2c936
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- BIP564456599
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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