RFP QuestBeta
ClosedStage · contract

United Kingdom Atomic Energy Authority

IT Managed Service Tender

IT ServicesCPV 72100000 72200000 72300000 72400000 72500000 72600000 72700000 72800000 72900000
Value£15.0m
Deadline7 Dec 2023
Published31 Oct 2023
RegionUK-wide
Timeline
Published 31 Oct 2023ClosedCloses 7 Dec 2023
Contract value in context
£15.0mtotal contract value
median £120k
this tender£0£16.2m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

The United Kingdom Atomic Energy Authority ("the Authority's") is looking to procure the following: UKAEA's Computing Division are looking to form a collaborative working relationship with a supplier to provide IT managed services, i.e. people resources on demand and managing IT services on UKAEA's behalf.

Whilst in the performance of their duties it is expected that the supplier will carry out knowledge transfer to the relevant IT support teams.

Provide IT resources in the following areas but not limited to: • IT Security Specialists. • Network specialists. • Technical Support Engineers L1, L2, L3. • Service Management. • Audio Visual support. • Desktop support. • Architecture expertise. • Server, Storage & Cloud expertise. • Microsoft, Solaris, Linux, Apple.

Provide expertise in the following areas but not limited to: • Microsoft, Oracle and Linux systems • Azure cloud services, Microsoft 365 and other Microsoft applications • Support for end user devices, Windows, Mac and with some Linux users • A range of network infrastructure and firewalls. • Information management and data storage • IP Telephony • Software application portfolio and licence management • IT asset and configuration management • Capacity Management.

The initial term of the contract will be in place until from March of 2024 with the option to extend by a further period of three years Initial term 3+1+1.

Key requirements

What the supplier must deliver

01

UKAEA's Computing Division are looking to form

UKAEA's Computing Division are looking to form a collaborative working relationship with a supplier to provide IT managed services, i.e. people resources on demand and managing IT services on UKAEA's behalf.

02

Whilst in the performance of their duties

Whilst in the performance of their duties it is expected that the supplier will carry out knowledge transfer to the relevant IT support teams.

03

Provide IT resources in the following areas

Provide IT resources in the following areas but not limited to:.

04

Technical Support Engineers L1, L2, L3

Technical Support Engineers L1, L2, L3.

05

Provide expertise in the following areas but

Provide expertise in the following areas but not limited to:.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
44109f05-8a50-4c83-8dad-b92f3b4065c6
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
20231031163754-72814
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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