East of England Home Oxygen Service

This tender opportunity pertains to a Home Oxygen Service.

NHS Hertfordshire and West Essex Integrated Care Board (ICB) is the host commissioner on behalf of the 5 commissioning partner organisations across the East of England region.

Hereafter all references to the Authority incorporates these organisations: NHS Hertfordshire and West Essex ICB, NHS Mid and South Essex ICB, NHS Suffolk and North East Essex ICB, NHS Norfolk and Waveney ICB, NHS Cambridgeshire and Peterborough ICB, and NHS Bedfordshire, Luton and Milton Keynes ICB.

The Authority hereby invites suitably qualified service providers to submit tenders for the provision of a Home Oxygen Service across the East of England Region.

The Home Oxygen Service will comprise of the following components: (a) Responding to Home Oxygen Order Forms (HOOFs) for the Installation and Supply of Equipment, including identifying and providing the agreed equipment, facilities and services required to meet all the requirements set out in the contract and the Home Oxygen Service Specification. (b) The ongoing risk assessments and servicing of equipment. (c) The removal of Equipment for deducted patients E.g., upon request from a clinician (i.e., Relocation, safety incidents or deceased patients). (d) Proactively checking for deceased patients and remove from the billing reports. (e) Routinely recording electricity usage during risk assessment / servicing visits.

Identifying and processing the re-imbursement of electricity costs. (f) Providing business management information as set out within the Contract. (g) Installation of equipment and the provision of consumables related to home oxygen supply to service users. (h) Provision of a portal which complies with the minimum requirements set out within the Portal Service Specification contained within the tender documents. (i) The service will be delivered 7 days a week to support patients being discharged from hospital during weekends and bank holidays and reduce the requirement for urgent 4-hour Home Oxygen Order Forms (HOOFs).

The contract term will be for an initial 84 months, with the option to extend by a further 36 months.

You are advised that the £67,388,185 value relates to the 10 years (7 years plus option to extend by a further 3 years).

The maximum contract value for the 7 year contract is £46,025,686.

The above figures are inclusive of annual population growth, inflation, efficiency and convergence.

To express an interest in tendering for this service and access the Invitation to Tender (ITT) documents and all other information concerning the procurement, please go to: https://attain.bravosolution.co.uk/web/login.html Click on 'Register' and follow the on screen instructions.

Responses must be fully completed and submitted exclusively via the Jaggaer e-Procurement Portal no later than 12:00 noon on 6 November 2023.