CCaaS implementation services
This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.
The provision of a Contact-Centre-as-a-Service (CCaaS) platform, specifically Amazon Connect, to facilitate inbound and outbound public sector telephony, interactive voice response (IVR) routing, and the secure storage of call recordings and transcripts.
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- OCID
- 4c60bef4-a595-4234-a72d-0e900c683e0c
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- IC205-160601624077627
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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