RFP QuestBeta
Awarded · ResultStage · contract

H M Revenue & Customs

Borders & Trade - Live Services Partner

IT ServicesCPV 72000000 72200000
Value£21.0m
Awarded2 Oct 2023
Published4 Oct 2023
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£21.0mtotal contract value
median £120k
this tender£0£22.7m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

The brief

This Call Off Contract, under CCS Framework RM1557.13 (G-Cloud 13), is for the provision of support services for cloud hosted micro-service solutions, used by the HMRC Borders & Trade teams.

Some of the services in-scope are categorised as Critical National Infrastructure (CNI) services, and therefore 24/7 support is required in relation to these.

The Supplier will work with developers to support project teams transitioning new services to live.

Activities include (but not limited to): testing, monitoring, deployment & release.

The Contract Value is calculated as: Total (potential) max. value - £21M (which comprises of:) - Initial 12 month term max. value - £14M - Potential 6 month extension max. value - £7M

Key requirements

What the supplier must deliver

01

This Call Off Contract, under CCS Framework

This Call Off Contract, under CCS Framework RM1557.13 (G-Cloud 13), is for the provision of support services for cloud hosted micro-service solutions, used by the HMRC Borders & Trade teams.

02

Some of the services in-scope are categorised

Some of the services in-scope are categorised as Critical National Infrastructure (CNI) services, and therefore 24/7 support is required in relation to these.

03

The Supplier will work with developers

The Supplier will work with developers to support project teams transitioning new services to live.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at H M Revenue & Customs, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
502f4690-3269-4431-81a6-25b9f3558b3c
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
SR1252425494
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in IT Services

Scroll to explore the market network

H M Revenue & Customs’s tender network

Assembling the network…

Also open now

Similar open tenders

IT Managed Services

Caledonian Maritime Assets Ltd (Utility)

Closes 24 Aug 2026Communications Equipment
Value not publishedValue

Oxford Diocesan Bucks School Trust - Tender for managed IT services incorporating Broadband and VOIP services

Oxford Diocesan Bucks School Trust

Closes 14 Aug 2026IT Services
£600kValue