(NU/1589 - 22) Digital Support for VOICE at NICA (National Innovation Centre for Ageing)
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the lower-middle of the Business Services band — a mid-scale opportunity. Based on 57,319 valued Business Services tenders in our corpus.
VOICE was established by Newcastle University to capture the vast experience and mental capital of the public.
The digital platform was launched in Autumn 2016, and has revolutionised the ways in which members of the public can contribute their experience, ideas, insights and vision to benefit research and innovation, especially around ageing and demographic change.
The existing VOICE digital platform, www.voice-global.org, has allowed us to significantly scale our activity to better serve the public, as well as offering innovative ways for researchers and businesses to harness the public's ideas and knowledge.
We are seeking to appoint a supplier to provide a support and maintenance retainer for 8 days a month, for a total period of 9 months for the platform.
The supplier will work alongside an internal development team and will provide dedicated resource for bug fixing live issues, making urgent change requests and CMS support - as well as implementing improvements and developing new functionality.
The VOICE team need to have access to a service desk system to report issues with the platform, and each request will be subject to an agreed approach based on urgency and priority.
What the supplier must deliver
We are seeking to appoint a supplier
We are seeking to appoint a supplier to provide a support and maintenance retainer for 8 days a month, for a total period of 9 months for the platform.
The supplier will work alongside an internal
The supplier will work alongside an internal development team and will provide dedicated resource for bug fixing live issues, making urgent change requests and CMS support.
The VOICE team need to have access
The VOICE team need to have access to a service desk system to report issues with the platform, and each request will be subject to an agreed approach based on urgency and priority.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 503a5af8-f76e-461b-b6e8-b0b5ae3739f0
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- NCL001-DN540650-20143022
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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