RFP QuestBeta
ClosedStage · contract

Isle of Wight Council

Managed, Hosted Service for SAP ECC

IT ServicesCPV 72000000 72220000
Value£514k
Deadline15 Mar 2018
Published17 Apr 2018
RegionSouth East
Timeline
Published 17 Apr 2018ClosedCloses 15 Mar 2018
Contract value in context
£514ktotal contract value
median £120k
this tender£0£3.5m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

The Isle of Wight Council (\"the authority\") invites Tenders from suitably qualified suppliers (\"potential suppliers\") for the provision of a managed, hosted service for SAP ECC.

The requirement is broken down in to three key areas:- • Migration of the entire current SAP infrastructure to a hosted environment excluding Solution Manager but including ERP, SRM, ESS/MSS Portal and HMRC gateway but on to supported Operating system and SQL database levels.

An upgrade to the SAP Kernel version will also be required as part of this move. • Hosting of the entire SAP infrastructure in the cloud excluding Solution Manager but including ERP, SRM, ESS/MSS Portal and HMRC gateway on to supported Operating system and SQL database levels.

This will be on an IaaS and PaaS basis with the OS and SQL level plus Kernel being managed by the provider from day one. • DBA/Basis remote management and monitoring services.

A transition period will run from 1 October 2018 and 31 March 2019 with a fully managed service from 1 April 2019.

Support will be required immediately post migration to facilitate ERP stack upgrades and potentially implementation of EHP7 (or 8).

Must include Daily system monitoring, Incident and Problem management, regular SAP Kernel and database patching and HR Support pack application.

An SLA will be required.

The contract shall commence on the 18 April 2018 with the mobilisation phase.

This will involve the migration of the system to the hosted environment.

At milestone 2, the three year annual hosting element of the agreement will commence.

From the 1st April 2019, the two year managed service will commence and run, in its initial term until the 3 year hosting contract ends.

The authority reserves the right to extend the agreement for up to a further four years, reviewable on an annual basis.

The closing date for receipt of Tenders is 14:00Hrs on 15 March 2018.

Key requirements

What the supplier must deliver

01

• Migration of the entire current SAP

• Migration of the entire current SAP infrastructure to a hosted environment excluding Solution Manager but including ERP, SRM, ESS/MSS Portal and HMRC gateway but on to supported Operating system and SQL database levels.

02

Support will be required immediately post migration

Support will be required immediately post migration to facilitate ERP stack upgrades and potentially implementation of EHP7 (or 8).

03

Must include Daily system monitoring, Incident

Must include Daily system monitoring, Incident and Problem management, regular SAP Kernel and database patching and HR Support pack application.

04

The contract shall commence on the 18

The contract shall commence on the 18 April 2018 with the mobilisation phase.

05

This will involve the migration of

This will involve the migration of the system to the hosted environment.

Derived from the notice text — always confirm against the original documents.

What this bid requires

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Source & provenance
OCID
57306830-3c2a-4027-8ab8-fa89425c128e
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
IOW001-DN322107-05347039
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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