Short Term Assistance Service
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the upper-middle of the Health & Social Care band — a substantial contract for the sector. Based on 32,734 valued Health & Social Care tenders in our corpus.
Contract for Short Term Assistance Service to be accessed by adult service users ("the Contract") for Durham County Council and affiliated bodies.
The Short Term Assistance Service (STAS) will provide assistance for three main elements: • Support with Admission Avoidance / Hospital Discharge (Intermediate Care) • Provide a bridging service (when a domiciliary or reablement care package cannot start on the date required) • Carers Emergency Support to deliver replacement care in an unpaid carer emergency Please access the tender documentation for free for full details of the specification and requirements via the NEPO Procontract www.nepo.org (https://www.nepo.org) (https://www.nepo.org (https://www.nepo.org)) website and access the tender using DN609665.
If you have any problems accessing the documents via the system please contact the NEPO helpdesk as detailed below.
The E-tendering System Support is provided for Providers by the NEPO portal administration organisation Proactis.
Please use the method below that is appropriate to the issue that you are experiencing. • Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com (http://proactis.kayako.com)) - To be used by Suppliers for non-time critical issues i.e. password resets / account queries, finding information, accessing the tender, etc. • Email (ProContractSuppliers@proactis.com) - To be used in same way as ticketing system.
Any emails to this address will auto-log a support ticket on Proactis Supplier Support Helpdesk
What the notice asks for
The Short Term Assistance Service (STAS)
The Short Term Assistance Service (STAS) will provide assistance for three main elements:.
Support with Admission Avoidance / Hospital Discharge
Support with Admission Avoidance / Hospital Discharge (Intermediate Care).
Provide a bridging service (when a domiciliary
Provide a bridging service (when a domiciliary or reablement care package cannot start on the date required).
Carers Emergency Support to deliver replacement care
Carers Emergency Support to deliver replacement care in an unpaid carer emergency.
Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com
Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com (http://proactis.kayako.com)).
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
What this notice demands of you
1 named, none in explicit obligation language. Each one is quoted from the notice.
Please access the tender documentation for free for full details of the specification and requirements via the NEPO
Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.
Make the case to bid
Reveal who to approach at Durham County Council, and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
- OCID
- 6578a6b2-2b2a-4214-b452-ffbab3b730ee
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- DCC001-DN609665-21808794
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in Health & Social Care
Durham County Council’s tender network
Similar open tenders
Children's Residential Care and Education, including Short Break, Services Flexible Framework Agreement
Scotland Excel
DPS for Provision of Short Breaks Support Worker Services and Domiciliary Home Care for Children and Young People with Disabilities and Complex Health Needs in Worcestershire
Worcestershire County Council