Migrant Help Contact Centre Solution
Migrant Help is tendering for a new provider to deliver our 24 hour contact centre solution for the UK government' commissioned Advice, Issue Reporting and Eligibility (AIRE) Service, which supports people seeking asylum in the UK.
The contact centres currently receives an average of 100,000 inbound calls per month and we expect this number to increase in line with the service it supports.
The contract term will be for a 3 year initial period, with the option to extend for an additional year.
What the supplier must deliver
Migrant Help is tendering for a new
Migrant Help is tendering for a new provider to deliver our 24 hour contact centre solution for the UK government' commissioned Advice, Issue Reporting and Eligibility (AIRE) Service, which supports people seeking asylum in the UK.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 694af8f2-c8fb-40ee-bfde-9ac2cc0c2f7e
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- BIP651685675
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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