Department for Work and Pensions
Project_25701 USS Business Analyst 2
This sits below the typical range for IT Services contracts — a smaller, more accessible award. Based on 36,449 valued IT Services tenders in our corpus.
Provision of a Business Analyst working as part of an internal DWP project team, delivering topics and iterative improvements to the Digital chatbot and end user knowledge held within the ServiceNow toolset, working on a defined set of priorities owned and managed by DWP.
Increasing self service and support improvements to the Digital chatbot including the introduction of new topics.
What the supplier must deliver
Increasing self service and support improvements
Increasing self service and support improvements to the Digital chatbot including the.
Derived from the notice text — always confirm against the original documents.
Skills, tools & certifications
Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.
Make the case to bid
Reveal who to approach at Department for Work and Pensions, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- 6992c893-42d3-4910-bce9-dcf70b9070f5
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- tender_356250/1205642
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in IT Services
Assembling the market network…
Department for Work and Pensions’s tender network
Assembling the network…