Supply and Maintenance Contract for Corporate CRM
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.
THIS NOTICE IS ON BEHALF OF CHICHESTER DISTRICT COUNCIL.
This contract has been awarded to a single supplier by way of a Direct Award under the KCS Procurement Services Framework Agreement Y23065 - Software Products and Associated Services.
The contract is for the continued provision of the Verint Engagement Management Professional Local Government Platform, a cloud-based Customer Relationship Management (CRM) solution, including software licences, support, maintenance and associated services.
The contract supports the Council's customer services operations through the management of customer enquiries, interactions, case management, knowledge management, reporting and associated CRM functionality.
What the notice asks for
The contract is for the continued provision
The contract is for the continued provision of the Verint Engagement Management Professional Local Government Platform, a cloud-based Customer Relationship Management (CRM) solution, including software licences, support, maintenance and associated services.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
What this notice demands of you
1 named, none in explicit obligation language. Each one is quoted from the notice.
This contract has been awarded to a single supplier by way of a Direct Award under the KCS Procurement Services Framework Agreement Y23065 - Software Products and Associated Services.
Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.
Make the case to bid
Reveal who to approach at HAMPSHIRE COUNTY COUNCIL, and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
- OCID
- 999e2f2e-7e5d-4531-80f9-8bb0392d553b
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- CDC29244
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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