Revenues and Benefits Telephone Information Service
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the lower-middle of the Business Services band — a mid-scale opportunity. Based on 57,319 valued Business Services tenders in our corpus.
24/7/365 specialist IVR (interactive voice response) information service to provide bespoke information about Council Tax, Business Rates and Benefits with access to agents at points defined by us.
The aim of the service is to encourage customers to self-serve where possible, and to supply information outside of office hours.
What the supplier must deliver
24/7/365 specialist IVR (interactive voice response) information
24/7/365 specialist IVR (interactive voice response) information service to provide bespoke information about Council Tax, Business Rates and Benefits with access to agents at points defined by us.
The aim of the service is
The aim of the service is to encourage customers to self-serve where possible, and to supply information outside of office hours.
Derived from the notice text — always confirm against the original documents.
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- OCID
- a6740808-0d8d-4dee-848d-d85f4ab17106
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- 009456
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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