Customer Experience Platform Technologies
Gedling Borough Council is looking for a supplier, or suppliers to provide them with components that will make up a Customer Experience Platform for use across all Council services.
There is no CRM in place currently and while the Council does have a website and in house forms solution, both of these existing solutions will be replaced as a result of this work.
What the supplier must deliver
Gedling Borough Council is looking for
Gedling Borough Council is looking for a supplier, or suppliers to provide them with components that will make up a Customer Experience Platform for use across all Council services.
Derived from the notice text — always confirm against the original documents.
Skills, tools & certifications
Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.
Make the case to bid
Reveal who to approach at Gedling Borough Council, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- a7fefb3b-5d40-4ce8-94cf-53bd6a457f95
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- IT-466-151-GBC/041/2024
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in IT Services
Assembling the market network…
Gedling Borough Council’s tender network
Assembling the network…