AHG_000362 - Customer Satisfaction Surveys
The submission route named on the official notice.
Anchor?s overarching ambition is to be recognised by our customers and other stakeholders as the best provider of housing and care services to older people.
Our customer plan is: ?
Improve customer satisfaction across all services to upper quartile levels ?
Truly customer centric approach ? putting customers at the heart of all decision making ?
Culture of be the best in everything we do, in both our service and the handling of complaints at source wherever possible. ?
Challenge and eradicate poor service everywhere ?
Shift consultation to genuine engagement in decision making and continual improvement Our aim is to put in place a provider who can satisfy the customer satisfaction survey requirement in support of the aforementioned plan
What the supplier must deliver
Our aim is to put in place
Our aim is to put in place a provider who can satisfy the customer satisfaction survey requirement in support of the aforementioned plan.
Derived from the notice text — always confirm against the original documents.
Make the case to bid
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- OCID
- ocds-h6vhtk-02f5c7
- Stage
- planning · Open
- Source
- Find a Tender
- Buyer ref
- 028250-2021
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
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Anchor Hanover Group’s tender network
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