RFP QuestBeta
OpenStage · tender 19 days to close

HM Revenue & Customs

AI and Metadata Tooling

IT ServicesCPV 72000000
Value£3.9m
Deadline7 Sept 2026
Published13 Aug 2026
RegionNationwide
Timeline
Published 13 Aug 202619 days leftCloses 7 Sept 2026
Who to contact
hmrcsupportsapariba@hmrc.gov.uk

The procurement contact named on the official notice.

How to submit
Open the submissions portal

This procurement will be conducted by way of an eSourcing event using HMRC's SAP Ariba eSourcing Portal. Please ensure you are registered with the eSourcing Portal to gain access to the procurement documentation when it is released which will contain full details of the requirement. If you are not already registered, the registration link is: http://hmrc.sourcing-eu.ariba.com/ad/selfRegistration As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you have completed the activation process you will receive a further email by return confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gov.uk (after first checking your spam in-box) notifying non-receipt and confirming when your registration request was first made. Once you have obtained 'your organization's account ID' number, please email shanae.harris@hmrc.gov.uk and daniel.strickland1@hmrc.gov.uk and copy in e.procurement@hmrc.gov.uk with your: • Contract title and Reference • Your organisation's HMRC SAP Ariba account ID • Your organisation name • Your name • Your email address • Your telephone number. Once you have complied with the foregoing you will receive an e-mail confirming access to the procurement event. Further information about HMRC's procurement tool SAP Ariba, a Suppliers Guide and general information about supplying to HMRC is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm If you have already registered on SAP Ariba then you may also need to re-register on HMRC's SAP Ariba in order to be added to the event

The submission route named on the official notice.

Contract value in context
£3.9mtotal contract value
median £120k
this tender£0£4.2m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

When this comes round again

HM Revenue & Customs publishes IT Services work continuously — 30 notices, roughly one every 9 days. This is a stream to watch, not a cycle to wait for.

21% of HM Revenue & Customs’s awards go to a supplier it has used before.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →


You'll hear when HM Revenue & Customs publishes IT Services work again. One email per notice, unsubscribe in one click. We don’t use your address for anything else.

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The brief

HMRC is increasingly reliant on data, technology and digital services to support the delivery of its strategic objectives.

Effective management of metadata, business knowledge and information assets is essential to supporting governance, assurance, transformation activity, operational delivery and the responsible adoption of Artificial Intelligence (AI).

We currently operate an on-premise solution that supports metadata management and governance capabilities across the organisation; however, the existing solution is approaching the end of its lifecycle and does not have any further extension options available.

This provides us with an opportunity to assess the market for a tool that moves beyond traditional data cataloguing and metadata management towards a more connected, intelligent and AI-enabled capability that supports understanding of how HMRC operates as a data-driven organisation.

This includes connecting information relating to data, systems, business processes, risks, controls, policies, organisational structures and customer journeys in a single, integrated environment.

Requirements

What the notice asks for

01

HMRC is increasingly reliant on data, technology

HMRC is increasingly reliant on data, technology and digital services to support the delivery of its strategic objectives.

02

This includes connecting information relating to data

This includes connecting information relating to data, systems, business processes, risks, controls, policies, organisational structures and customer journeys in a single, integrated environment.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

What it takes to bid this

2540 daysof bid-team effort
£17.1k£27.4kat typical UK bid-team rates
Compressed window — start the same week

Typical UK bid effort for the £1m–£10m band — an estimate, not a quote.

Qualify & bid/no-bid ~10% · SQ / PQQ ~20% · Written response ~55% · Review & presentation ~15%

Typical for this category — confirm against the ITT pack

  • Hold at bidCyber Essentials Plus (often mandatory for gov IT)
  • Hold at bidISO 27001 (information security)
  • Plan for deliveryData protection / DPIA readiness
  • Show at bidComparable references / case studies
  • Hold at bidFinancial standing (accounts, often ~2× contract value turnover)
  • Hold at bidInsurance cover (PL / EL, often PI)
  • Show at bidSocial value commitments

Hold at bid = pass/fail conditions of participation. Show at bid = scored in the quality response. Plan for delivery = contract obligations from day one.

Buyer intelligence

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Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Deep dive · beta

The full intelligence dossier

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Source & provenance
OCID
ocds-h6vhtk-06e3b7
Stage
tender · Open
Source
Find a Tender
Buyer ref
077300-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in IT Services

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HM Revenue & Customs’s tender network

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