RFP QuestBeta
ClosedStage · tender

South Wales Police

Annual Servicing, Maintenance and Emergency Callout/Repair of Intruder Alarm Equipment

Electrical EquipmentCPV 31625000
Value£130k
Deadline10 Mar 2025
Published17 Feb 2025
RegionNationwide
Timeline
Published 17 Feb 2025ClosedCloses 10 Mar 2025
Who to contact
Matthew Green
Matthew.Green@south-wales.pnn.police.uk
+44 1656655555

The procurement contact named on the official notice.

How to submit
Open the submissions portal

The submission route named on the official notice.

Contract value in context
£130ktotal contract value
median £94k
this tender£0£2.3m

This sits in the upper-middle of the Electrical Machinery & Apparatus band — a substantial contract for the sector. Based on 5,617 valued Electrical Machinery & Apparatus tenders in our corpus.

When this comes round again

South Wales Police has published 3 Electrical Machinery & Apparatus notices, about every 58 months. On that rhythm the next one is expected around December 2029.

6% of South Wales Police’s awards go to a supplier it has used before.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →


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The brief

The Police and Crime Commissioner for South Wales requires a Contractor to service and maintain Intruder Alarm Equipment throughout the force area.

The service shall include Emergency Call Outs and the repair and planned installation of new systems.

Scope of Works The Contractor shall be required to undertake the following general activities; these include but are not limited to: I.

Regular scheduled inspection, servicing and testing of Intruder Alarm Equipment with the submission of associated service reports II.

Maintenance / repair work, in response to breakdowns, callouts or as a result of an inspection during a routine service visit, or upon request from an authorised representative III.

Installations as requested by quotation for specific package of work (for an example see appendix D) IV.

Provision of Alarm monitoring via Alarm Receiving Centre (ARC), The Contractor shall minimise the need for call-outs by inspecting the systems during routine service visits with the view to affecting any minor repairs, replacements or maintenance during these visits following agreement in writing from the Authorised Officer.

The Contractor shall provide regular scheduled inspections, servicing and testing of Intruder Alarm Equipment including the submission of associated service reports.

The Contractor shall provide the provision of maintenance / repair work, in response to breakdowns, callouts or as a result of an inspection during a routine service visit, or upon request from an authorised representative.

The Contractor shall provide quotations for specific packages of work of new alarm installations and equipment when requested to do so by the Authorised Officer.

The Contractor shall provide Alarm monitoring via an Alarm Receiving Centre (ARC) for all sites currently monitored.

Requirements

What the notice asks for

01

The Police and Crime Commissioner for South

The Police and Crime Commissioner for South Wales requires a Contractor to service and maintain Intruder Alarm Equipment throughout the force area.

02

The service shall include Emergency Call Outs

The service shall include Emergency Call Outs and the repair and planned installation of new systems.

03

The Contractor shall be required to undertake

The Contractor shall be required to undertake the following general activities; these include but are not limited to:.

04

The Contractor shall minimise the need

The Contractor shall minimise the need for call-outs by inspecting the systems during routine service visits with the view to affecting any minor repairs, replacements or maintenance during these visits following agreement in writing from the Authorised Officer.

05

The Contractor shall provide regular scheduled inspections

The Contractor shall provide regular scheduled inspections, servicing and testing of Intruder Alarm Equipment including the submission of associated service reports.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
ocds-h6vhtk-04e29c
Stage
tender · Open
Source
Find a Tender
Buyer ref
005354-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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