Aster Group: Out Of Hours Telephone Line Managed Service.
This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.
*** PRE MARKET ENGAGEMENT*** ***EXPRESSIONS OF INTEREST*** Aster operates one Contact Centre supporting its property management and maintenance operations for all regions.
The function of the Contact Centre is to handle customer contact regarding property repair and housing enquiries and distribute the work to the appropriate in-house operative teams and/or external contractors.
Aster provides an out of hours emergency repairs service where any calls into the Contact Centre will be transferred to the provider.
The requirements for the provision of the out of hours service is to provide a service for Aster's housing stock in terms of the definition of an emergency.
Emergency calls will be triaged, all customers vulnerabilities accounted for, and relevant jobs raised to the in-house operative/contractor, using internal systems.
We Are requesting as per part of your EOI for this potential future tendering opportunity we request you fill in this Microsoft form:https://forms.office.com/Pages/ResponsePage.aspx?id=29a-3swB6UKiiOAjSFqG03uYzT_jwk9BuLcVYOnipb1URjRXNEJVM1dXVDNLMjc0WkpFRzJETjNRRy4u
What the supplier must deliver
The requirements for the provision of
The requirements for the provision of the out of hours service is to provide a service for Aster's housing stock in terms of the definition of an emergency.
Derived from the notice text — always confirm against the original documents.
Make the case to bid
Reveal who to approach at Aster Group, and generate a go-to-market strategy from their news, accounts and people.
The full intelligence dossier
Our agent reads Aster Group’s accounts, hunts live signals, finds the people who decide — and hands you a bid strategy plus a go-to-market influence plan, including what your team should post this week. You approve every paid step.
Ask me about this tender, the buyer, who wins their work, or whether you should bid.
- OCID
- ae50b921-0910-4d5b-8ebe-dcf9cad65f4b
- Stage
- preprocurement · Closed
- Source
- Contracts Finder
- Buyer ref
- IT-245-571-AG - 0571 - 2020
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in Business Services
Aster Group’s tender network
Assembling the network…
Similar open tenders
Event Management and Production Services - Saudi Arabia
British Council
Safety and Security Advisory Services, Risk Management Support and Training
THE WESTMINSTER FOUNDATION FOR DEMOCRACY LIMITED