Award of Jontek Annual Maintenance Agreement for the Answerlink system
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Award Notice - Jontek Annual Maintenance Agreement for the Answerlink system.
The Authority requires a service level agreement (SLA) for the Every Child Counts programme (ECC) Jontek is a specialist answerlink system which is currently used by the Care Call service for all tele-care call handling.
To enable continuity of business and maintenance of their system, the provider will need to continue to maintain the system and provide 5 licences for continued use of the system.
What the supplier must deliver
To enable continuity of business and maintenance
To enable continuity of business and maintenance of their system, the provider will need to continue to maintain the system and provide 5 licences for continued use of the system.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 39f55803-7381-4973-affb-3350e3b6d3c8
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- 19673
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