RFP QuestBeta
ClosedStage · contract

Ordnance Survey

TS2337.2022 Provision of Chatbot and Livechat Services

IT ServicesCPV 72000000 72200000 72210000 72212000
ValueValue not published
Deadline16 Mar 2022
Published14 Feb 2022
RegionSouth East
Timeline
Published 14 Feb 2022ClosedCloses 16 Mar 2022
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The brief

Text to be corrected in the original notice: Instead of: 16 March 2022 Time: 14:00 Read New: 23 March 2022 Time: 14:00 OS wishes to appoint a partner to deliver a scalable and sustainable ChatBot and Live Chat multichannel solution, which will enable and support with the delivery of our digital transformation.

OS expect the partner to deliver a solution and the necessary consultation and expertise on how our current use cases can be delivered effectively and efficiently.

Once the channels are delivered, we will require ongoing support to maintain and further develop the solution.

Key requirements

What the supplier must deliver

01

OS wishes to appoint a partner

OS wishes to appoint a partner to deliver a scalable and sustainable ChatBot and Live Chat multichannel solution, which will enable and support with the delivery of our digital transformation.

02

OS expect the partner to deliver

OS expect the partner to deliver a solution and the necessary consultation and expertise on how our current use cases can be delivered effectively and efficiently.

03

Once the channels are delivered, we

Once the channels are delivered, we will require ongoing support to maintain and further develop the solution.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

Make the case to bid

Reveal who to approach at Ordnance Survey, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
b2622997-e22e-414d-900d-8b396bb37559
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
BIP667149901
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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