Understanding the Customer 2026 -2029
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for Research & Development — above three-quarters of comparable contracts. Based on 20,405 valued Research & Development tenders in our corpus.
This programme offers National Highways the capability of a relatively quick turnaround research, designed to support and inform tactical customer related operational or policy related decision making.
The research undertaken within the UtC programme provides understanding, context, rationale, and recommendations to improve customer service delivery, in alignment to our Customer Service Strategy, KPIs, PIs and Commitments.
What the supplier must deliver
This programme offers National Highways the capability
This programme offers National Highways the capability of a relatively quick turnaround research, designed to support and inform tactical customer related operational or policy related decision making.
Derived from the notice text — always confirm against the original documents.
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- OCID
- b4de0421-3be3-4680-97ee-5318abbc598c
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- tender_511311/1571075
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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