RFP QuestBeta
ClosedStage · preprocurement

Home Office

Future Supplier Services

Government ServicesCPV 75110000 72222000 72300000
Value£855.0m
Deadline21 Jun 2020
Published29 May 2020
RegionUK-wide
Timeline
Published 29 May 2020ClosedCloses 21 Jun 2020
Contract value in context
£855.0mtotal contract value
median £400k
this tender£0£923.4m

This is a large award for Government & Public Administration — above three-quarters of comparable contracts. Based on 5,438 valued Government & Public Administration tenders in our corpus.

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The brief

Future Supplier Services (FSS) is a strategic buying programme to procure a variety of Visas and Citizenship (V&C) Directorate operations.

Its remit therefore covers the definition of requirements, running the procurements to deliver those services as well as mobilising those contracts and delivering them into business as usual operations.

The areas that this covers include but are not limited to:\r \r • visa outsourcing and technology providers;\r • app developers;\r • contact centre services;\r • ID solutions/biometrics;\r • integration services;\r • verification services;\r • AI and big data processing and analysis.\r \r Secure testing and payment solutions are areas that will be considered separately to this event.\r \r Due to significant changes to service delivery models and the way in which technology has evolved since the current contracts for some of these services were previously let, V&C has tasked FSS to consider how services can be streamlined to improve the customer journey whilst maximising value and efficiency.\r \r The Future Supplier Service Programme will define Government's requirement for future outsourced visa services.

In order to complete this task it is seeking industry insight to assist in defining its future vision for outsourced services.

Key requirements

What the supplier must deliver

01

Its remit therefore covers the definition

Its remit therefore covers the definition of requirements, running the procurements to deliver those services as well as mobilising those contracts and delivering them into business as usual operations.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
c2ba3d8f-3770-418f-9417-5fbecc1223fb
Stage
preprocurement · Closed
Source
Contracts Finder
Buyer ref
CF-0110900D58000000L5A4EAK1
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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