RFP QuestBeta
Awarded · ResultStage · contract

DfTc - Department for Transport

Provision of Freshdesk Support

Software & IT SystemsCPV 48000000
Value£300k
Awarded13 May 2022
Published29 Sept 2022
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£300ktotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

This procurement is for the Freshdesk and Freshchat products.

These are currently used within the HR and Internal Comms team to handle staff requests and issues.

Buyer intelligence

Make the case to bid

Reveal who to approach at DfTc - Department for Transport, and generate a go-to-market strategy from their news, accounts and people.

Sign up free to unlock buyer intelligence

Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
c5d08eb6-45c9-47fa-a947-54a3ab4f9a95
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_318096/1109818
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Software & IT Systems

This view needs WebGL, which this browser has turned off.

DfTc - Department for Transport’s tender network

This view needs WebGL, which this browser has turned off.
Also open now

Similar open tenders

Paradigm Trust - provision of HR & MIS system & Payroll Services

Paradigm Trust

Closes 5 Oct 2026Business Services
£830kValue

CivTech 12.5 - How can technology support multi agency processes for the protection of children in Scotland?

Scottish Government

Closes 20 Oct 2026IT Services
£650kValue