RFP QuestBeta
Awarded · ResultStage · contract

West Dorset District Council

Call Handling Software - "Self Service" telephone and electronic enquiry service

Business ServicesCPV 79000000 79500000
Value£92k
Awarded25 May 2016
Published7 Jul 2016
RegionSouth West
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£92ktotal contract value
median £66k
this tender£0£1.6m

This sits in the upper-middle of the Business Services band — a substantial contract for the sector. Based on 57,319 valued Business Services tenders in our corpus.

The brief

Call handling software to mitigate the transfer of dealing with customer telephone calls which are no longer being dealt with by the customer contact team.

Buyer intelligence

Make the case to bid

Reveal who to approach at West Dorset District Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
98b2dcb1-0345-4cfb-b562-9539c0147c07
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
Call Handling Software
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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