RFP QuestBeta
Awarded · ResultStage · contract

Wakefield Council

Cash Receipting and Income Collection System (CRIMS)

IT ServicesCPV 72000000
Value£900k
Awarded29 Mar 2022
Published26 Feb 2022
RegionYorkshire and the Humber
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£900ktotal contract value
median £120k
this tender£0£3.5m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

The brief

The Council is looking for an innovative and user friendly ICT system for cash receipting and income management (CRIMS) which streamlines processes, creating efficiencies, reducing both time and cost.

This system will be hosted in the UK and fully managed with PCI-DSS accreditation.

Residents/citizens of the Wakefield District will use the various payment channels offered by the system to make payments for Council Services.

The system then needs to allocate these to the correct income stream of the Council.

There is a requirement for a number of interfaces between the CRIMS and other Council systems.

Different payments channels must be available to residents/citizens for them to make payment, this must be user friendly, intuitive, available on all devices at all times of the day, and improves their experience of making payments.

Key requirements

What the supplier must deliver

01

The system then needs to allocate these

The system then needs to allocate these to the correct income stream of the Council.

02

Different payments channels must be available

Different payments channels must be available to residents/citizens for them to make payment, this must be user friendly, intuitive, available on all devices at all times of the day, and improves their experience of making payments.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
b4b6297c-be6e-407c-b3cd-0bb8c371097e
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
20220226223109-104123
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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