RFP QuestBeta
Awarded · ResultStage · contract

SOCIAL WORK ENGLAND

Omnichannel Contact Centre Solution Procurement

IT ServicesCPV 72000000 72200000 72220000 72222000
Value£222k
Awarded17 Mar 2023
Published30 Jun 2023
RegionNationwide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£222ktotal contract value
median £120k
this tender£0£3.5m

This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.

The brief

The Authority is seeking the provision of Omnichannel Contact Centre Solution' Services for a period of 4 years with the option to extend for a further 12-months extension period.

This contract was awarded after further competition via the RM3808 Network Services 2 Framework.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

Crown Commercial Service frameworkFrameworks & routes to market
This contract was awarded after further competition via the RM3808 Network Services 2 Framework.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

Buyer intelligence

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Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
cddd59fc-e15e-443e-80e0-b1750661373e
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
Social Work England 10437
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

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